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Our Showroom: 1/7 Superior Drive, Dandong South VIC 3175
Warranty
For the best satisfaction and machine longevity, we encourage you to contact us use during and after your warranty period for all your calibration and maintenance needs. They are committed to providing proper repair and calibrations to maximize the performance.
Considering the investment, we encourage you to review the machines Operation Manual and follow the recommended procedures. Contact us if you have any questions on how to keep your machine in good working condition.
Maintenance Records
We advise you to retain certifications and records of regular machine maintenance. These documents are very important and can be helpful in determining the cause of a malfunction, should one occur.
Warranty Period
The Warranty goes into effect after the date of purchased and expires date will be listed in the purchase contract.
The Warranty covers repairs to correct any unit defects related to materials or workmanship existing at the time of purchase. All requests must be approved by BBY Group or contact us prior to any work being performed during the Warranty Period. Specific exceptions to the Warranty are listed in the Exclusions section.
BBY will provide repairs to the unit during the Warranty Period in accordance with the Terms, Limitations, and Conditions.
Exclusions of Warranty
Machine components subject to normal wear during the Warranty Period are not covered by Warranty and include the following items which includes but not limited to:
- Pump Seals
- Light Bulbs
- Indicator Lamps
- Pads
- Lead Plates
- Hoses
- Pins
- Cables
- Fuses
- Circuit Breakers
- Filter
- Clutch and brake linings
- Window glass
- Lubricants, coolants, and fluids
- Belts
- Cutting blade and tines
- Bucket & teeth
- Injection nozzles
- Spark plugs
- Tires and tracks
- Low Battery
Parts rupture or damaged caused by part handling/misuse or corrosion due to exposure to caustic materials, voids the Warranty.
Component failure caused by customer misuse/abuse of the unit (e.g. exceeding the unit’s stated duty cycle or using incompatible materials), voids the Warranty.
Refund
- We don’t accept refund after the machine delivery. any open issues contact us for solution.
Implied Warranty
Nothing in these Warranty Conditions shall be read or implied so as to exclude, restrict or modify any condition, warranty, guarantee, right of remedy implied by law including under the provisions of the Competition and Consumer Act 2010 (Cth) and which by law cannot be excluded, restricted or modified. The only remedies the Purchaser has for BBY equipment are those set out in these Warranty Conditions or such remedies as are specified by statute and which are not capable of exclusion.
Terms, Limitations, and Conditions
All machines require periodic maintenance, as outlined in the unit’s Operation Manual, and it is the responsibility of the customer to perform regular maintenance. Failure to properly maintain the unit and perform regular maintenance may void the Warranty.
Damage from Accident, Misuse, or Alteration
Labor
All approved warranty repairs will be performed by BBY Authorized Service Center. Contact us and we will coordinate the closest Authorized Service Center to complete the repair free of charge during the Warranty Period.
Extra Expenses
Economic loss or extra expense due to unit damage/failure is not covered under the Warranty. Under no circumstances is BBY Group liable for any indirect, incidental, or consequential damages due to unit damage or failure.
Disclaimer
BBY Group makes no other warranty, express or implied, and specifically disclaims any warranty of merchant-ability or fitness for a particular purpose. Suggestions concerning use of products are not warranties. The customer assumes the responsibility for determining suitability of products and appropriate use. BBYs’s sole liability, for breach of warranty, negligence or otherwise, shall be the repair of the unit as specified in this Warranty.
Other Terms
BBY Group does not authorize any person or persons to create any other obligation or liability in connection to this machine. Any shipping damage should contact us for the attention of both the freight carrier and BBY Group as soon as possible.
Technical Support and Customer Service
BBY Group has Technical Service Specialists for consultation and coordination of repairs, can be reached by contact us at 0466885099 or fill in the application by the link contact us.
BBY EQUIPMENT
7 Superior Drive, Dandenong South VIC3175, Australia
Phone: 0466 885 099